Christmas Items Have Arrived Check out our Christmas category, Articulos de la virgen de guadalupe disponibles haga click en la categoria "Virgen de guadalupe". we "ZELLE" use code "ZELLE" at checkout for more info.

Shipping and delivery

Shipping and Delivery Policy for [Felipes Printing Shop]

Effective Date: [11/03/2025]

At [Felipes Printing Services], we strive to deliver your printed materials promptly and safely. This Shipping and Delivery Policy outlines our procedures, options, and responsibilities. By placing an order, you agree to these terms.

Shipping Options and Costs

  • Standard Shipping: Available for most orders. Delivery typically takes [3-7 business days] within [the continental US].
  • Expedited Shipping: For faster delivery (e.g., 1-3 business days), additional fees apply.
  • Pickup: Free local pickup is available for orders submitted by phone any online order incur a $1 fee for pick-up
  • International Shipping: We do not ship international at this time.

Shipping costs are calculated at checkout and exclude taxes.

Delivery Times and Tracking

  • Estimated Delivery: Times are estimates and not guaranteed. Factors like weather, carrier delays, or high-volume periods may affect delivery.
  • Tracking: Once shipped, you'll receive a tracking number via email or SMS. Track your order on the carrier's website.
  • Order Processing: Orders are processed within [e.g., 1-2 business days] after payment confirmation. Rush orders may incur extra fees.

Damaged or Lost Items

  • Inspection: Please inspect your package upon delivery. If damaged, note it on the delivery receipt and contact us immediately.
  • Claims: For damaged or lost items, report within [e.g., 48 hours] with photos and details. We'll investigate and, if applicable, reprint or refund at our discretion. We are not liable for carrier-related issues beyond our control.

Returns and Exchanges

  • Eligibility: Returns are accepted for defective products within [e.g., 7 days] of delivery. Custom or personalized items are non-returnable unless defective.
  • Process: Contact us to initiate a return. We'll provide a prepaid label if the issue is our fault. Refunds are issued to the original payment method after inspection.
  • Exchanges: Exchanges are possible at our discretion; shipping costs may apply.

Special Considerations

  • Fragile Items: Printed materials like banners or framed items are packaged securely, but we advise handling with care.
  • Bulk Orders: Large quantities may require special shipping arrangements; contact us for quotes.
  • Holidays and Peak Times: Delays may occur during holidays; plan accordingly.