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Terms and conditions

Terms and Conditions for [Felipes Printing Services]

Effective Date: [11/03/2025]

These Terms and Conditions ("Terms") govern your use of the services provided by [Felipes Printing Services] ("we," "us," or "our"), including our website, online ordering system, and in-person services. By placing an order or using our services, you agree to these Terms. If you do not agree, please do not use our services.

1. Services Offered

We provide printing services, including but not limited to digital printing, offset printing, custom designs, and related products (e.g., banners, business cards, flyers). Services are subject to availability and may vary by location.

2. Orders and Payments

  • Placing Orders: Orders can be placed online, by phone, or in person. You must provide accurate information, including specifications, quantities, and delivery details. We reserve the right to refuse orders that violate these Terms or applicable laws.
  • Pricing and Fees: Prices are as quoted at the time of order. Additional fees may apply for rush orders, customizations, or shipping. All prices are exclusive of taxes unless stated otherwise.
  • Payment: Payment is due at the time of order. We accept [e.g., credit cards, Zelle, cash]. Late payments may incur fees or order cancellation.
  • Order Confirmation and Changes: Orders are confirmed via email or receipt. Changes must be requested promptly; fees may apply for modifications after production begins.
  • Delivery: We aim to deliver within the estimated timeframe, but delays due to unforeseen circumstances are not our responsibility. Risk of loss passes to you upon delivery.

3. Intellectual Property and Content

  • Your Content: You warrant that you own or have rights to use any content submitted for printing. We do not claim ownership of your materials but may retain copies for quality control or legal purposes.
  • Our Rights: All designs, templates, and proprietary processes remain our property. You may not reproduce or distribute them without permission.
  • Prohibited Content: We will not print materials that are illegal, defamatory, obscene, infringe copyrights, or promote hate speech. We reserve the right to reject such orders.

4. Warranties and Disclaimers

  • Service Warranty: We strive for quality but do not guarantee perfection. Minor variations in color, size, or finish due to printing processes are acceptable.
  • Disclaimer: Our services are provided "as is." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
  • Limitation of Liability: To the fullest extent permitted by law, our liability for any damages arising from your use of our services is limited to the amount paid for the order. We are not liable for indirect, incidental, or consequential damages.

5. Cancellation and Refunds

  • Cancellation: You may cancel an order before production begins. Refunds are processed minus any applicable fees.
  • Refunds: Refunds for completed orders are at our discretion, typically for defective products only. Custom or personalized items are non-refundable.
  • Returns: Returns are accepted within [e.g., 7 days] of delivery, subject to inspection. Shipping costs are your responsibility.

6. User Conduct

You agree not to:

  • Submit false information or engage in fraudulent activity.
  • Use our services for illegal purposes.
  • Interfere with our website or systems.

7. Data Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website.

8. Termination

We may terminate your access to our services at any time for breach of these Terms. Upon termination, outstanding obligations remain.

9. Amendments

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance.

10. Acknowledgement

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing [Felipes Printing Services].